- Ground Shipping is $7.50 (any quantity) excludes: Hawaii, Puerto Rico and Alaska (Continental U.S. only)
- Normal production on all orders take approx. 7-10 business days to process, prior to shipping.
- UPS and FedEx cannot ship to P.O. Boxes. Must have a street address.
- Production time starts the day after the order is received by us.
- Pen Impressions can rush the production of your order if it needs to be produced in 3 days. We can expedite the production of this product for an additional charge of $25. This surcharge will be added to your order after it is submitted. In-hand/Event date must be specified when time is essential.
- County and State Educational and Government Agencies can fax their Purchase Orders to 954-915-8577 or call Toll-free 866-764-5386.
- To order by mail or fax: Click here for Printer Friendly Order Form. or you can call Toll-free 866-764-5386 and place your order with our Customer Service Representatives.
Our Mailing Address: 8930 State Road 84, Suite 288, Davie, FL 33324
Printing Methods: Silk-Screening, Laser Engraving Imprinting:
Prices include one color silk-screened imprint on barrel up to 5 lines of straight line copy.
Laser Engraving: Available on metal pens only.
Prices include up to two lines of engraved straight line copy on barrel or cap. Must specify location.
Two additional lines of laser engraving can be purchased on the laser engraved pens for an add'l $.30 ea. For logos add $25.00.
Fonts Available: Helvetica, New Times Roman, Edwardian Script, Arial Italic, Script Mt, Comic San, Monotype Corsiva. (specify CAPS, upper/lower case, bold etc.). Click here for font preview.
Art by E-mail: Send to firstname.lastname@example.org E-mail subject must be customer name and PO number. Mail must include contact name and telephone number.
Methods of Payment: We accept Visa, Mastercard, American Express, Check, Money Order and Purchase Orders from State and County Agencies. The credit card is charged upon ordering.
Online Photography: Pictures featuring color(s) of products may vary and not show true item colors (i.e. Neon, Translucent and transparent) due to computerized digital image process.
Over/Under-runs: Pen Impressions reserves the right to ship 05% over or under which will be billable.
Cancellations: All cancellations will have a 10% restocking charge.
Repeat Orders: To assure exact duplication of a previous order, ALL pertinent information concerning the product MUST be specified on the new order. Provide us with our invoice/order number, your previous PO number, and date ordered.
Receipt: We suggest that you print your confirmation page as a receipt.
Shipping: All orders shipped F.O.B. When shipping an order, unless given an account number to be used, Prices do not include shipping charges. All products are F.O.B. factory. Freight will be prepaid and added to your invoice.